Shipping Policy & Details

This Shipping Policy was last updated December, 2023.

Utap2 shipping time and destinations:

We ship anywhere in the US currently, we offer free 5-7 tracked shipping if spending $50+. We also offer faster shipping options at a cost for faster deliveries.
Basic tracked shipping to the US is satisfied by USPS first class mail.
2-3 day US shipping is USPS priority flat rate envelope or UPS Express Envelope
1-2 day US shipping is USPS Priority Express flat rate envelope

Orders are shipped via USPS and take less than 7 days to arrive once shipped (usually the following business day), However, this option could take up to 10 days depending on the season or unforeseen circumstances. This may be subject for longer ship times during holidays. There are rare instances ship times can take up to 14 days.
We will replace any items under a $500 order amount if not delivered by the 15th day according to the tracking.
Large custom orders over 500 units can take between 2 and 5 weeks from start of order
Custom orders under 500 usually ship within 2 weeks.

How to clean UTap2 Cards and tags, Can UTap2 products get wet?
All orders over $50 have free shipping to the US. We also offer upgraded shipping at a cost for faster deliveries.
Paid Shipping orders for faster delivery include both shipping and handling costs.
Each product is different when talking about liquids. Our Metal cards, plastic cards, and sticky tags and signs are water resistant and can be temporarily submerged in water. It is recommended to clean with a damp cloth, or windex.
Our wooden NFC cards are not waterproof and should be kept away from water. The natural wood will absorb water which could delaminate the card. Clean with a dry cloth and just a few drops of water.